Terms & Conditions

Last updated: May 2026

Welcome to Openplay.ie. These terms and conditions govern your use of our website and the purchase of products from our online store. By placing an order, you agree to be bound by these terms.

1. About Us

Openplay.ie is an Irish padel equipment retailer operated from Waterford, Ireland. Our registered VAT number is IE4322069VH.

2. Products & Pricing

All prices displayed on our website are in Euros (€) and include Irish VAT at 23%. We make every effort to ensure that prices and product descriptions are accurate, but errors may occasionally occur. If we discover an error in the price of a product you have ordered, we will notify you and give you the option to continue with the order at the correct price or cancel it.

3. Orders & Payment

When you place an order, you will receive an email confirming receipt. This does not mean your order has been accepted. We reserve the right to refuse or cancel any order for any reason, including product unavailability or pricing errors. Payment is processed securely through Shopify Payments (powered by Stripe). We accept Visa, Mastercard, Apple Pay, Google Pay, and Shop Pay.

4. Shipping & Delivery

We ship to Ireland and selected international destinations. Domestic orders over €75 qualify for free standard shipping. Estimated delivery times are provided at checkout but are not guaranteed. For full details, please see our Shipping Policy.

5. Returns & Refunds

We offer a 30-day return policy on unused items in their original packaging. For full details, please see our Returns Policy.

6. Intellectual Property

All content on this website — including text, images, logos, and design — is the property of Openplay.ie or its licensors and is protected by copyright law. You may not reproduce, distribute, or use any content without our written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Openplay.ie shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or the purchase of products. Our total liability shall not exceed the amount paid by you for the relevant product.

8. Governing Law

These terms are governed by the laws of Ireland. Any disputes shall be subject to the exclusive jurisdiction of the Irish courts. As an EU consumer, you also have rights under EU consumer protection law, and nothing in these terms affects those rights.

9. Changes to These Terms

We may update these terms from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the new terms.

10. Contact

If you have any questions about these terms, please contact us at hello@openplay.ie or through our Contact page.